Terms and Conditions of Service
These terms govern your use of our financial planning subscription services. Please read carefully before subscribing.
Last Updated: July 21, 2025
Acknowledgment and Acceptance
By engaging our services, you acknowledge reading and accepting all terms outlined in this disclaimer.
Important Definitions
Key terms used throughout these conditions
- Services: Monthly financial planning consultations and related advisory services
- Client: Individual or entity subscribing to our services
- Subscription: Monthly recurring payment arrangement for ongoing services
- Platform: Our website and related digital service delivery systems
Service Description and Scope
We provide monthly financial planning consultations, personalized recommendations, and ongoing support via phone, video, or in-person meetings. Services are consultative in nature and do not include direct financial product sales.
Your Responsibilities as a Client
To ensure effective service delivery, clients must
- Provide accurate and complete financial information
- Attend scheduled consultation sessions punctually
- Implement recommendations at your own discretion
- Notify us of significant changes in circumstances
- Make timely subscription payments
Prohibited Uses of Our Services
The following activities are strictly forbidden
- Sharing consultation content with unauthorized third parties
- Using services for illegal financial activities
- Attempting to resell or redistribute our advice
- Misrepresenting your financial situation or identity
- Harassing or abusing our staff members
Intellectual Property Rights
All content, methodologies, and materials provided during consultations remain our intellectual property. Clients receive limited license for personal use only.
Privacy Policy and Data Protection
Your privacy is protected according to our Privacy Policy, which forms part of these terms
Payment Terms and Billing
Subscriptions are billed monthly in advance. Payment terms include
- Monthly fees due on subscription anniversary date
- Late payments subject to service suspension after 7 days
- All fees include applicable taxes as required by law
Refund and Cancellation Policy
Subscriptions can be cancelled with 30 days notice. No refunds are provided for partial months or unused consultations due to the personalized nature of our services.
Limitation of Liability
Our total liability is limited to the amount of subscription fees paid in the 12 months preceding any claim.
Maximum liability shall not exceed RM 3,000 per client per year
Client Indemnification
Clients agree to hold harmless Elysioventhar from claims arising from implementation of discussed strategies or failure to disclose material information during consultations.
Dispute Resolution
Dispute resolution follows this process
- Step 1. Direct negotiation between client and management
- Step 2. Mediation through approved Malaysian mediation service
- Step 3. Binding arbitration or court proceedings in Malaysia
European Union Online Dispute Resolution
EU residents may access the European Commission's ODR platform
ODR Platform: https://ec.europa.eu/consumers/odr
Service Termination
Either party may terminate the subscription with 30 days written notice. We reserve the right to immediately terminate for violation of these terms.
Governing Law
These terms are governed by Malaysian law and subject to the jurisdiction of Malaysian courts.
Severability Clause
If any provision of these terms is deemed invalid, the remaining provisions continue in full force and effect.
Entire Agreement
These terms constitute the complete agreement between parties and supersede all prior negotiations, representations, or agreements.
Terms Modifications
We may update these terms periodically. Continued service use after changes constitutes acceptance of modified terms.
Contact Information
For questions about our cookie usage, please contact us using the information provided below.
Company Name: Elysioventhar
Email: contact@elysioventhar.com
Phone: +60 12 5620 6746
Business Address: 1 Jalan Syed Putra, Mid Valley City, Kuala Lumpur, Malaysia
By subscribing to our services, you acknowledge reading and agreeing to these terms and conditions